What help am I eligible for?

By providing some details you can find out what financial help you may be eligible for.

Help needed
Your circumstances
Your options

<div class="c-rte c-rte--black"><p><span class="intro">You may be eligible for the following:</span></p></div>

Flexible payment plan

<div class="c-rte c-rte--black"><p class="intro">You can pay less than you need towards your water bill for an agreed period of time and catch up on payments later.</p> <p>Find out more and <a href="/bills-and-accounts/help-to-pay-your-bill/flexible-payment-plan" >how to apply for a flexible payment plan</a></p></div>

Payment break

<div class="c-rte c-rte--black"><p class="intro">If you have had a change in circumstance, a payment break can help.</p> <p>Find out more and <a href="/bills-and-accounts/help-to-pay-your-bill/payment-breaks" >how to apply for a payment break</a></p></div>

Bill cap scheme - WaterSure

<div class="c-rte c-rte--black"><p class="intro">We can cap your water bill if you are on a water meter, use a lot of water for reasons you can't control and receive certain income-related benefits.</p> <p>Find out more and <a href="/bills-and-accounts/help-to-pay-your-bill/bill-cap-scheme-watersure" >how to apply for WaterSure Plus</a></p></div>

Discount for low income pensioners

<div class="c-rte c-rte--black"><p class="intro">If you're a pensioner, you could be entitled to a discount on your water and/or sewerage bill.</p><p>Find out more and <a href="/bills-and-accounts/help-to-pay-your-bill/discount-for-low-income-pensioners" > how to apply for our discount for low income Pensioners</a></p></div>

Using benefits to pay - Water Direct

<div class="c-rte c-rte--black"><p class="intro">If you are behind on your water bill and receive benefits we can take payments directly from your benefits under Water Direct.</p> <p>Find out more and <a href="/bills-and-accounts/help-to-pay-your-bill/water-direct-using-benefits-payments" >how to apply for Water Direct</a></p></div>

Reduced bill - Assist

<div class="c-rte c-rte--black"><p class="intro">Apply for Assist to receive a reduced bill based on your ability to pay</p><p>Find out more and <a href="/bills-and-accounts/help-to-pay-your-bill/reduced-bill-assist" >how to apply for Assist</a></p></div>

Debt support - Restart

<div class="c-rte c-rte--black"><p class="intro">Apply for Restart if you are in debt and need setup a repayment plan</p><p>Find out more and <a href="/bills-and-accounts/help-to-pay-your-bill/debt-support-scheme-restart" >how to apply for Restart</a></p></div>

Sorry.

<div class="c-rte c-rte--black"><p><span class="intro">Sorry, you are not eligible for any of help paying schemes</span><p>To talk to us about other ways we can help</p><p>Call: <a href="tel:03456003600">0345 600 3 600</a></p><p>(Monday to Friday, 8am to 6pm, Saturday, 9am to 1pm)</p><h3>Independent advice</h3><p>You may be able to to get free <a href="/bills-and-accounts/independent-advice">independent advice.</a> </p></div>

Switch to a water meter

<div class="c-rte c-rte--black"><p class="intro">It's free to switch to a meter and on average customers save £100 per year.</p><p>Find out more and <a href="/water-meters/switch-to-a-water-meter">how to apply for a water meter</a></p></div>

[Component Error] SsoSilent

System.NullReferenceException: Object reference not set to an instance of an object. at Ytl.Components.Auth.ViewComponents.SsoSilentViewComponent.InvokeAsync() in /home/vsts/work/1/s/src/Ytl.Components/Auth/ViewComponents/SsoSilentViewComponent.cs:line 55 at Microsoft.AspNetCore.Mvc.ViewComponents.DefaultViewComponentInvoker.InvokeAsyncCore(ObjectMethodExecutor executor, Object component, ViewComponentContext context) at Microsoft.AspNetCore.Mvc.ViewComponents.DefaultViewComponentInvoker.InvokeAsync(ViewComponentContext context) at Microsoft.AspNetCore.Mvc.ViewComponents.DefaultViewComponentInvoker.InvokeAsync(ViewComponentContext context) at Microsoft.AspNetCore.Mvc.ViewComponents.DefaultViewComponentHelper.InvokeCoreAsync(ViewComponentDescriptor descriptor, Object arguments) at AspNetCoreGeneratedDocument.Views_Partials_blocklist_external.ExecuteAsync() in /home/vsts/work/1/s/src/Ytl.Website/Views/Partials/blocklist/external.cshtml:line 16