Plumbing

You're responsible for ensuring the design and materials used for the plumbing inside your home meets the national legal requirements.

Plumbing responsibility

Your plumbing fixtures must meet Water Supply (Water Fittings) Regulations 1999.

This applies to all plumbing fixtures, eg, pipes, taps, tanks, toilets and appliances. It also includes the service pipe from your house to the external stop tap.

If you experience an issue with your plumbing, it is your responsibility to fix it. Find out more about water pipe responsibility.

Making changes to your plumbing

There are certain water systems that you must tell us about before you begin installation work, eg, rainwater harvesting systems.

Find out more about how to notify us and see a list of installations we must be told about.

You are responsible for the repair and maintenance of the plumbing system, so it is worth checking your insurance policy to make sure you are covered adequately.

Plumbing regulations

The Water Supply (Water Fittings) Regulations 1999 set out the legal requirements for all plumbing systems, water fittings and water-using appliances within your property.

Plumbing notifications

Regulations mean that if you are installing or altering your plumbing system you have to tell us before you begin work.

Find a plumber

If you are looking for a registered plumber, WaterSafe Register can help.

Misconnected sewers

Find out what a misconnected sewer is, how to check for misconnections, and what to do if you think you have one.

How to prepare your home for winter

Get your home ready for cold weather to prevent frozen and burst pipes

Tastes and smells

If your water has a strange taste or smell, find out what could be the cause and how to get rid of it.

Hire a portable standpipe

How to hire a portable standpipe, why you must do it through us and how to connect it to our network.

Reduced Pressure Zone valves

Reduced Pressure Zone (RPZ) valves are installed to prevent the backflow of fluids that represent a significant health hazard (fluid category 4).

Request a water supply for your event

The types of events we support, what you will need to provide as part of your request and when to submit it.

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