Report a flood

If you have spotted a flood, find out who to contact depending on where it is coming from.

Sewer flooding

These are some of the signs of sewer flooding:

• sewage has backed up into your home, garden or the street
• an unpleasant smell is coming from the flood
• waste, such as tissues and wipes, is visible
• it happened after heavy rainfall or a blockage.

We can help with sewer floods. Find out what to do and how to get in touch.

River flooding

These are some of the signs of a flooded river, brook or stream:

• water levels in a watercourse look unusually high
• water is flowing over the edges of a watercourse
• the flooding is near a known watercourse.

For river flooding, please contact the Environment Agency.

Surface water flooding

These are some of the signs of surface water flooding:

• rain is not draining properly
• water is pooling on streets and low-lying areas
• it happened quickly after heavy rainfall
• there is no obvious source.

For surface water flooding, please contact your local council. You can use GOV.UK's council finder.

Groundwater flooding

These are some of the signs of groundwater flooding:

• water is coming up through the ground
• it happened days or weeks after heavy rainfall
• it has lasted a long time (weeks or months)
• the water is coming from an unusual place.

For groundwater flooding, please contact your local council. You can use GOV.UK's council finder.

Highway flooding

These are some of the signs of highway flooding:

• water is pooling on a road, motorway or highway
• you can see a blocked road gully caused it
• it happened after heavy rainfall.

For highway flooding, please contact National Highways.