How to do a leak test if you have a meter

If you have a water meter, carry out this simple test to check if you have a leak.

Before you start

You will need access to your water meter and internal stop tap.

If you need help finding yours, see our advice on:

If you need help accessing either of these or performing this test, please contact us.

1. Make sure no water is being used

Turn off all appliances in your home and garden to make sure no water is being used.

This includes your washing machine, dishwasher, shower and hosepipe.

2. Check your water meter

Find your water meter and remove the lid to check if the dial is still moving.

3. Turn off your internal stop tap

Find and turn off your internal stop tap to turn off your water supply.

You can check that your water supply is off by turning on your cold kitchen tap.

4. Check your meter again

Check your meter again to see if the dial is still moving.

If the dial is still moving

There is most likely a leak outside your property – follow our external leak guide for advice.

External leak guide

If the dial has stopped moving

There is most likely a leak inside your property – follow our internal leak guide for advice.

Internal leak guide

If you think you have a leak but are not sure where it is, please contact us.

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